General Terms and Conditions

§ 1) Scope

These general terms and conditions apply to all business relations between DERMOLIA (Inh. S. Andrieux) and its customers. By placing an order, you confirm that you have read and accept these general terms and conditions. Simply viewing our website is not binding and does not create any legal relationship.

§ 2) Offer

All prices are in the currency chosen by the customer. DERMOLIA (Inh. S. Andrieux) is not registered for VAT: no VAT is charged. Prices, product images and product descriptions are given without guarantee. Delivery times, availability and errors excepted.

Alcoholic beverages: alcoholic beverages (Cognac, Pineau des Charentes, liqueurs) are sold only to adults aged 18 or over. As required by law, the buyer's age is checked before shipping: we will contact you for a short video verification with an official ID. Without this check, alcoholic beverages cannot be shipped.

§ 3) Delivery times

Products in stock are processed immediately after receipt of the order; other products are ordered from suppliers. Ordered products are delivered as agreed with the customer. Delays due to unavailability at suppliers or to missing information from the customer give rise to no claims by the customer.

§ 4) Shipping

Shipping costs are calculated according to the weight of the parcel and are shown during the ordering process.

§ 5) Payment

Goods ordered from DERMOLIA (Inh. S. Andrieux) are paid in advance.

§ 6) Warranty

The supplier undertakes to act with due care and delivers products of good quality. The warranty period is one year. The warranty excludes defects and malfunctions for which the supplier is not responsible, such as natural wear and tear, force majeure, improper handling, interventions by the customer or third parties, excessive use, unsuitable operating materials or extreme environmental influences.

§ 7) Right of return

Products with quality defects must be returned to us, after prior agreement, within 7 days, unused, in perfect condition and in their original packaging, at your own expense.

§ 8) Legal provisions

The place of jurisdiction is 8762 Sool. Swiss law applies exclusively.

8762 Sool, 30.10.2026